Details

Emotional resilience comes down to how quickly we recover from frustration, disappointment, lost, and other unpleasant experiences. People who are highly resilient and bounce back right away, learned how to do so. This is not an inborn quality.

Resilience is a skill that can be develop over time with practice. It is like a muscle. It requires very ordinary processes, which with guidance, could be achieved, if the participants have the willingness to learn. Self-management skills have the potential to positively impact the quality of life of individuals as they progress through life and increase resilience. People who understand themselves well, and who understand how to relate to and connect with others, tend to be happier, be more self-confident, more productive, and have healthy and rich relationships throughout their lives.

This program is based on the Genos Emotional Intelligence Leadership Competence Model, developed from over a decade of research examining how effective leaders use emotional intelligence abilities to build resilience.

The model comprises six emotionally intelligent workplace competencies. These competencies represent skills and behaviours based on underlying abilities and experiences that are measurable, observable, and critical to successful job performance.

For instance, Inspiring Performance is important in leadership because:

• have the ability to sustain their energy level under pressure
• navigate challenges with relative ease
• have the skills to face today’s volatile environment
• build and nurturing teams
• lead with confidence a team during a time of leadership transition, through a period of high turnover, an organisational restructuring or through a season where the team registered poor performance

Objectives

One of the most important qualities of a leader is resilience. Today's leaders are getting often confronted with roadblocks, let-downs, and futile attempts at success.

The main objective of this programme is to help participants:

• explore the neuroscience of emotions and emotional intelligence
• learn techniques that boost resilience in themselves and others
• understand the mechanisms behind resilience
• reframe how they think
• understand the importance of emotional strength, courage and professionalism during the most trying times

What is Involved

• As pre-work to this program Leaders complete the Genos Emotionally Intelligent Leadership Assessment to measures how well they demonstrate emotionally intelligent leadership competencies and identify areas for improvement.
• Pre-training individual debrief on their 180° Feedback report.
• Delivered over one day, this training programme is packed with activities and
  action planning methodologies to help leaders build resilience.