Compassionate Communication for Social and Community Service Professionals

Emotional Wellbeing for Health and Care Support Heroes

Professionals in health and community support roles often face high-stakes environments that can lead to emotional weariness and stress. The challenge of managing defensive reactions and escalating conflicts can impact your wellbeing and effectiveness.

 

If you're navigating these difficult interpersonal dynamics daily and seeking ways to not only cope but thrive, our Compassionate Communication Group Coaching Programme is designed specifically for you. It offers targeted strategies to enhance your emotional resilience and improve interactions, ensuring you can maintain calm and clarity in the face of challenges.

Watch this explanatory video to see how Nonviolent Communication can transform your professional and personal life. (18min)

Why This Programme?

Tailored for Health and Care Support Heroes, this program equips you to handle emotional reactions and defensiveness calmly, improving interactions and well-being in your high-stress role. Stand out with enhanced interpersonal skills that foster peace and productivity in your professional and personal life.

The coaching programme is based on three solid pillars:

  1. Nonviolent Communication (NVC) enhances empathy and deep listening, transforming interactions by reducing defensiveness in others and promoting thoughtful responses over reactions. This foundational pillar improves conflict resolution and interpersonal relationships, profoundly impacting both personal and professional life by fostering understanding and collaborative communication environments.
  2. Positive Psychology enhances resilience and promotes a positive outlook, significantly boosting personal and professional success. Participants experience improved well-being and increased capability to handle life's challenges effectively, leading to richer personal growth and a more fulfilling, productive life.
  3. Emotional Intelligence sharpens your ability to understand and regulate emotions, significantly enhancing decision-making and personal resilience. This mastery allows you to remain composed and proactive in challenging situations, fostering a calmer and more effective presence in your daily life and interactions.

Programme Start Date Reminder: Limited to 40 seats - Online Programme begins June 18, 2024.

For in-person training, please contact [email protected].

The Challenges You Face

As a professional in social services, you are no stranger to the emotional demands and complex interactions that define your day-to-day work. Emotional fatigue can be a frequent visitor, not just because of the workload, but due to the intense nature of the support you provide. Miscommunication with residents, patients or clients, or between colleagues can escalate conflicts or misunderstandings, complicating the care process and affecting outcomes. Additionally, the stress of managing these difficult interactions—often without adequate support—can leave you feeling overwhelmed and underappreciated.

Desired Change:
Imagine transforming these interactions into opportunities for connection and understanding. Our programme envisions a workplace where communication barriers are dismantled and replaced with effective dialogue. Picture building stronger, more resilient relationships with clients, where you feel fully heard and understood, and where your clients respond in kind. Envision a supportive work environment that not only recognises the challenges you face but actively equips you with the tools to manage them with confidence and compassion. This is the reality we aim to create with you through our Compassionate Communication Programme.

Download the  Programme Curriculum

Where shall we send it?

The CLP NVC programme includes:

  Interactive Group Sessions

  Activities and Exercises

  Recorded Sessions

  Live Online Sessions

  Quizzes

  Online Community (conditions apply)

  Pre-session Audio Training

  Action Plan

  Library Membership (conditions apply)

Our Compassionate Communication Programme offers a comprehensive suite of components designed to maximise learning and application in professional settings, specifically tailored for those in non-profit social services:

  • Interactive Group Sessions: Participate in live, facilitated discussions where you can practise your new skills in real-time. These sessions are designed to be highly interactive to foster engagement and allow for immediate feedback.
  • Recorded Sessions for Revision: Access to recorded sessions enables you to revisit the material at your convenience, enhancing your understanding and retention of the communication strategies taught.
  • Pre-Session Audio Training: Before each live session, you'll receive audio training to introduce the upcoming concepts. This preparation ensures you are well-prepared and can engage deeply during the live discussions.
  • Quizzes: Test your understanding of each segment's key points with quizzes designed to reinforce learning and ensure readiness for practical application.
  • Online Community (Conditions Apply): Join an online community of fellow participants to share experiences, challenges, and insights, further enriching your learning journey.
  • Action Plan: Develop a personalised action plan during the programme that outlines specific steps you will take to apply what you've learned in your daily professional interactions.
  • Library Membership (Conditions Apply): Gain access to a wealth of additional resources through a library membership, providing extended learning opportunities and support materials.

How This Programme Helps:

Targeted Skills
Our Compassionate Communication Programme is designed to equip you with critical skills that are often overlooked in traditional training settings. We emphasise:

  • Empathy: Learn to truly understand and share the feelings of others, an essential skill that fosters connection and trust in any professional setting.
  • Deep Listening: Gain the ability to listen beyond words, understanding the underlying emotions and needs, which can prevent misinterpretations and build stronger relationships.
  • Clear, Non-Judgemental Communication: Develop the skill to express your thoughts and feelings without blame or criticism, enabling open and honest dialogue that facilitates mutual respect and cooperation.

Case Study

Jessica's Journey in Social Work

Jessica, a social worker at a community support centre in Hellensville, Auckland, enrolled in our Compassionate Communication Programme to improve her interactions with clients facing severe personal challenges. Before joining the programme, Jessica often found herself overwhelmed by the emotional weight of her work, struggling to manage her feelings and effectively communicate in high-stress situations.

Programme Experience and Implementation

Throughout the 18-week programme, Jessica engaged actively in various components, including Interactive Group Sessions and Self-Empathy training. She applied the principles of Nonviolent Communication to her daily interactions, focusing particularly on empathetic listening and clear, non-judgmental communication.

Results

Three months post-programme, Jessica reported a significant decrease in communication-related conflicts. She was able to establish a deeper connection with her clients by understanding their needs more precisely and responding with empathy and effectiveness. Her ability to manage her emotions and remain calm during difficult conversations improved markedly, leading to better outcomes for her clients and a more supportive work environment.

 

“Transformative Learning Experience.”

"Participating in this course was a transformative experience. The skills I've gained in empathetic communication have not only improved my relationships but have also enhanced my leadership abilities. Camelia's passion for NVC is infectious and her expertise unmatched." - Michael K.

"The NVC programme opened my eyes to the power of empathy and genuine connection. Camelia's guidance through the principles of Nonviolent Communication has transformed not only how I communicate but how I listen. It's been a journey of profound personal and professional growth." - Samantha L.

"Camelia's programme was a revelation. Learning to communicate with empathy has revolutionized my interactions and brought more harmony into my life. A truly life-changing experience! Highly recommend it to anyone looking to make a positive change in their life." - Pablo M.

"Attending the Compassionate Communication (Nonviolent Communication) course run by Camelia significantly changed my life. She taught the importance of the 'Intention to Connect' - that it is the mindset behind my conversations that allows me now to seek to 'make life more wonderful for those around me' in each conversation at work or outside work. As a direct result of that course, I am now teaching similar material inside a large IT company, and seeing the difference it makes in the lives of my colleagues. Camelia organised all the course material, the accommodation, the logistics, and created a learning environment conducive to absorbing the teaching in such a way that it sunk in and became a part of my life henceforth. She is dedicated, passionate, knowledgeable, has high standards and at the same time wishes the best for others." - David White

Secure Your Spot Today

The Journey of Compassionate Communication Unfolds

  • Part 1: Foundations (5 Weekly Sessions) Dive into the essentials of NVC, setting the stage for a profound shift in communication. Each week, we explore key concepts such as intention, observation, feelings, and needs, culminating in 75 minutes of interactive learning, complemented by valuable pre- and post-session work.

  • Part 2: Self-Empathy (4 Weekly Sessions) Delve into the heart of self-understanding and compassion. Over four weeks, we focus on self-empathy, mourning and forgiveness, and reclaiming choice, with each session offering 75 minutes of deep engagement plus additional work to enrich your learning experience.

  • Part 3: Empathy (4 Weekly Sessions) Expand your empathy towards others, enhancing connections and understanding. This part includes four sessions dedicated to developing empathic listening, honesty, and navigating emotions like anger, supported by 75 minutes of live engagement and further learning tasks.

  • Part 4: Making Requests (5 Weekly Sessions) Master the art of clear communication, from making requests to resolving conflicts. Across five weeks, we cover strategies for effective dialogue, delivering difficult messages, and mediating disputes, each session lasting 75 minutes plus extra activities for comprehensive skill-building.

Joining the Programme:

Embracing the Core Life Principles (CLP) and NVC is about more than adopting a new set of communication tools; it’s about a way of being in the world that honors connection, empathy, and the shared humanity in all of us. If you’re drawn to cultivating meaningful relationships and wish to navigate life with a heart-centered approach, this transformative experience awaits you.

Commitment and Exclusivity

This programme demands dedication and a willingness to dive deep into the practices of NVC. Designed for those truly committed to personal and professional growth, it offers a transformative experience that can change the way you see and interact with the world.

A total of 40 individuals will have the unique opportunity to embark on this life-changing journey. This exclusivity ensures a personalised and focused learning environment, allowing for significant growth and development.

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Enroll before April 20th for a 10%off
SOLD OUT

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Join us in June 2024
Enroll before May 18th for a 10%off.
Coupon Code NVC2024JUNE

Facilitator

Camelia Petrus

With a Postgraduate Diploma in Psychology and over a decade of guiding individuals through transformative Nonviolent Communication (NVC) practices, Camelia Petrus is a dedicated facilitator at Core Purpose Ltd. Her expertise is enriched by her role as an executive member of the New Zealand Association of Positive Psychology, reflecting her commitment to promoting well-being and empathy through understanding and communication. Camelia’s passion and energy for NVC inspire her clients to explore more fulfilling ways of connecting and relating to others.

Contact: [email protected] | TXT: 021 1036811
Websites: www.corepurpose.co.nz  |  www.nonviolentnzcommunities.co.nz  

Her work is driven by a belief in the transformative power of empathy and the positive, meaningful change it can bring to individuals' lives.

More About Us

Ready to get started?

Download the Programme Curriculum

Where shall we send it?

CLP NVC Programme Includes

  • Pre-Session Audio Training: Engaging audio materials to introduce the key themes and concepts of each session, setting the stage for in-depth exploration.

  • Pre-Session Quizzes: Designed to assess understanding and reinforce learning from the audio materials and interactive sessions, ensuring readiness for the upcoming discussions.

  • Recorded Sessions: The option to receive recordings of each session for participants to review and reflect on the material at their own pace.

  • Interactive Group Sessions: Personalised, in-depth discussions and activities designed to apply NVC principles in real-world scenarios and personal challenges.

  • Post-Session Summaries: Concise summaries capturing key takeaways from each session, aiding in retention and encouraging practical application.

  • Personal Development Plan: A tailored plan developed during the programme, outlining actionable steps for ongoing growth and development in compassionate communication.

  • Follow-Up Support with Community Access (Free with Bundle 3): An open invitation to the CLP NVC Community for networking, peer learning, and sharing experiences, fostering a supportive learning environment.

  • Payment Plan Options: Flexible payment solutions to ensure the programme is accessible and manageable for all participants.

Enrol now for June 18th, 2024, last series this year.

Part 1

NZ$575

5 Weekly Sessions

FOUNDATIONS

Intention

Attention

Observation

Feelings

-------------- Needs  -------------------------

ENROLL NOW

Part 2

NZ$460

4 Weekly Sessions

SELF-EMPATHY

Self Empathy

Mourning and Forgiving

Reclaiming the Power of Choice

Appreciation and Celebration

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Part 3

NZ$460

4 Weekly Sessions

EMPATHY

Connection

Empathy

Honesty

Anger

  

ENROL NOW

Part 4

NZ$575

5 Weekly Sessions

 MAKING REQUESTS

Requests

Difficult Messages

How to Say No

Resolving conflicts

Conflict Mediation 

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Bundle (Part 1+2+3+4)

NZ$1,610

Save $460

BONUS:

 Flexible Payment Options: Provides flexibility in managing the investment.

 One month FREE access to CLP Library Membership for one month - access all the courses and masterclasses ($20/month after one month)

 FREE access to CLP Community. Enjoy complimentary access to the CLP Community for the entire duration of your Library membership.

ENROL NOW - Full Payment
ENROL NOW - 4 Installments

The Importance of Completing the Entire  CLP NVC Programme

A Progressive Learning Journey: The CLP NVC Programme is designed to unfold in a sequence where each session builds upon the previous one. This progression is crucial for several reasons:

Foundational Understanding: Early sessions lay the groundwork by introducing key concepts of Nonviolent Communication and Positive Psychology. This foundational knowledge is essential for comprehending more complex principles discussed in later sessions.

Skill Development: Similar to learning a musical instrument or a new language, proficiency in NVC requires practice and layering of skills. Each session introduces new elements that are practised and then built upon, facilitating a deepening of understanding and ability.

Mindset Shift: NVC is not just a set of tools; it's a transformative way of thinking and being. The programme is designed to gradually shift perspectives, fostering a mindset of empathy, compassion, and conscious communication. This shift is a process that cannot be rushed and requires time to internalise.

Methodological Approach


The programme employs a methodical approach to ensure comprehensive coverage of NVC principles:

Sequential Learning: The content is structured to ensure that participants grasp the essence of NVC in a logical order, preventing gaps in understanding that might impede the application of these principles in real-life scenarios.

Practical Application: Each session not only introduces theoretical concepts but also focuses on practical application. This methodological approach ensures that participants can effectively translate what they learn into their daily interactions.

Reflective Practice: Between sessions, participants are encouraged to apply these skills in their personal and professional lives. This reflective practice is essential for embedding the learning and fostering continuous improvement.

Community and Accountability:
Participating in the programme as a group offers several benefits:

Shared Learning Experience: Learning in a community setting provides support, enhances motivation, and fosters a sense of accountability among participants. This shared experience is powerful in reinforcing commitment to the programme and to personal growth.

Feedback and Reflection: Engaging with others allows for the exchange of feedback and insights, which is invaluable for refining understanding and skills. This interaction is crucial for the iterative process of learning and application inherent in NVC.

Cultivating Connection: By progressing through the programme together, participants develop deeper connections with each other, creating a supportive network that extends beyond the duration of the course.

Money-Back Guarantee

Confidence in Quality: Our Early Satisfaction Guarantee

At Core Purpose Ltd, we are dedicated to delivering exceptional learning experiences through our programmes. If, after attending the first two sessions of the CLP NVC Compassionate Communication Programme, you find that it doesn't align with your expectations or isn't the right fit for you, we offer a money-back guarantee. This policy is in place to assure you of our confidence in the programme's quality and relevance.

To be eligible for a refund, simply participate in the first two sessions and engage with the materials provided. If you find yourself not satisfied, we ask that you share your honest feedback with us. Upon doing so, you will receive a full refund.

Please Read our Terms and Conditions

Frequently Asked Questions

You could read below and also also watch this video in which I amnswer some of the Frequently Asked Questions.

Q. Who is this programme for? This programme is designed for anyone committed to improving their communication skills, both personally and professionally. Whether you're a business leader, a human resources professional, an educator, or someone looking to enhance your interpersonal relationships, this programme offers valuable insights and skills.

Q: What is the format of each session in the programme? Each session in our NVC programme is is 60 minutes long, followed by a 15-minute Q&A session and is designed to provide a deep and engaging learning experience, combining structured content with personalisation to ensure maximum development in compassionate communication. Here's the format you can expect:

a. Pre-Session Preparation:

  • Video or Audio Training: Before each session, you'll engage with a 20-minute audio or video training that introduces the key concepts and topics for the upcoming session, setting the stage for deep engagement.

  • Quiz: Following this pre-session training, you'll complete a short quiz designed to assess your understanding of the material. This helps prime your thoughts for the deeper exploration to come in the live session.

b. Live Session:

  • Feedback on Previous Session: We then reflect on any insights or feedback from the previous session, discussing how you've integrated these into your communication practice, challenges, and breakthroughs.

  • Interactive Activities and Exercises: The heart of each live session is a series of interactive activities and exercises designed to bring the principles of NVC to life. Through these hands-on experiences, participants explore the topic's application in real-life scenarios, enhancing their understanding and skills in empathetic communication.

  • Actionable Strategies: Together, we'll develop practical strategies and actions tailored to enhancing your empathetic communication and connection with others.

c. Post-Session Activities:

  • Homework Assignments: Targeted homework assignments are provided at the end of each session to encourage continued practice and reflection. These assignments are designed to reinforce the session's learning and facilitate the application of NVC principles in everyday life.

  • Reflection and Integration: Participants are encouraged to reflect on their learning and how they're integrating the principles of NVC into their communication. This ongoing reflection process supports personal growth and the development of more compassionate and effective communication skills.

This structured yet flexible approach ensures that each participant not only learns the foundational principles of NVC but also how to apply them effectively in their personal and professional lives for lasting impact.

Q: What makes this programme different from others?

Our NVC Compassionate Communication Programme stands out for several key reasons, making it a unique and transformative learning experience:

  1. Deep Focus on NVC Principles: Unlike many communication courses that cover a broad spectrum of techniques, our programme delves deeply into the principles of Nonviolent Communication. It offers a focused, in-depth exploration of empathy, connection, and the art of understanding and being understood.

  2. Interactive and Experiential Learning: We emphasize interactive activities and real-life exercises, allowing participants to experience the application of NVC principles directly. This hands-on approach ensures that learning is not just theoretical but deeply practical and immediately applicable.

  3. Personalised Feedback and Support: With limited seats available, our programme offers a level of personalisation and support rarely found in larger courses. Participants receive individual feedback and guidance, fostering a personalised learning journey tailored to their specific needs and challenges.

  4. Community Building: Our programme is designed not just as a series of sessions but as a journey shared with a close-knit community of learners. This community aspect supports ongoing growth and learning, offering a network of support that extends beyond the duration of the course.

  5. Comprehensive Pre- and Post-Session Resources: Participants are equipped with extensive resources before and after each session, including preparatory audio/video materials, quizzes, and homework assignments. This comprehensive resource package supports deeper learning and integration of NVC principles into daily life.

  6. Expert Facilitation: Led by Camelia Petrus, a seasoned facilitator with a rich background in psychology and a decade-long experience in guiding individuals through transformative NVC practices. Her expertise and passion for NVC inspire and enrich the learning experience.

  7. Commitment to Transformation: Our programme is designed for those truly committed to personal and professional growth. It's an intensive, immersive experience that requires dedication but offers life-changing rewards in terms of improved communication, relationships, and self-understanding.

Q: Can I get a refund if I’m not satisfied with the programme? Yes, we offer a money-back guarantee after the first two sessions if you feel the programme isn’t the right fit for you. We require your participation in these sessions and your feedback for the refund.

Q: What are the payment options? For those who purchase bundles, we offer flexible payment options to accommodate your financial planning:

  • Bundle 1: 2 monthly payments.
  • Bundle 2: 3 monthly payments.
  • Bundle 3: 4 monthly payments. Alternatively, participants can opt for full payment upfront for any of the bundles. These flexible payment plans are available only for bundle purchases to make the programme more accessible.

Q: Are there any prerequisites for joining the programme? While there are no formal prerequisites in terms of qualifications or prior experience for joining our NVC Compassionate Communication Programme, we do ask for two key commitments from our participants:

  1. Desire to Learn and Grow: Participants should have a genuine interest in exploring and deepening their understanding of Nonviolent Communication principles. The programme is designed for those eager to learn more about empathy, connection, and effective communication. A strong desire to improve personal and professional relationships through compassionate communication is essential.

  2. Readiness for Commitment: This programme requires a commitment to actively engage in the learning process. Participants should be prepared to dedicate time not only to attend the live sessions but also to engage with the pre- and post-session materials, participate in interactive activities and exercises, and apply the concepts in their daily lives. This commitment is crucial for the transformative potential of the programme to be fully realised.

Q: Will I have access to any resources outside of the sessions? Yes, you will have access to all resources, including pre-session videos, reading materials, and the recorded live session.

Q: How do I prepare for the programme? Preparation begins with engaging in the preparatory training audio or video and completing the associated quiz. This foundational work is crucial for setting the stage for our live sessions. During live sessions, we will engage in activities and exercises, which you can find in your resources folder to download and print if needed. All other training materials will also be available in your resources folder on your dashboard. Ensuring you have reviewed these materials before each session will greatly enhance your learning experience.

Q: Is there support available after the programme ends? Depending on the chosen package, post-programme support may include access to the CLP NVC community, and additional resources.

Q: Are there limited spots available? Yes, to ensure a high-quality, interactive learning experience, we limit each group to 20 participants. This allows for more personalised attention and a closer community of learners.

Q: What if I miss a live session? We understand that schedules can be challenging. While attending live sessions is crucial for the interactive component of the programme, recordings will be available for participants who may miss a session.

Q: Can I get a certificate upon completion? Yes, participants who complete the programme and meet all the requirements will receive a certificate of completion, recognising their commitment and learning in the field of Nonviolent Communication.

Q: Who can I contact for more information? For more information, please contact Camelia at [email protected] or TXT: 021 1036811. We're here to answer any questions you may have about the programme.

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